FAQ

How can we help you?

SHIPPING & DELIVERY

Curated Editions ships via registered air mail, completely free-of-charge. You may also choose express shipping options at a separate charge.

Generally, orders are shipped out within 1 business day of payment. After shipment, your order should arrive within 2-7 business days (up to 14 days if you live outside of Asia). If you choose expedited shipping, you can expect your order to arrive within 1-3 business days (up to 7 days if you live outside of Asia).

For any method of shipping you choose, you will be informed of your tracking number once that becomes available, so you can have peace of mind.

Do note that sometimes customs clearance processes result in a slight delay.

PAYMENT

All Curated Editions orders will be processed in US Dollars (USD). The currency converter is a convenient tool for your reference only.

Our shopping cart accepts payment from major credit cards, debit cards and PayPal. If you would like to pay via bank transfer, you are welcome to do so; email us at hello@curatededitions.com for payment information.

SIZE GUIDE

Most of our accessories are adjustable, unless size options are provided when adding to your shopping cart.

JEWELRY CARE

Use a soft, clean cloth to wipe your jewelry pieces to remove natural body oils and perspiration. If your jewelry comes into contact with water, it is recommended that you dry it with a soft cloth or tissue, as prolonged exposure to moisture can damage surfaces.

Gold- and silver-plated jewelry will also eventually tarnish or discolor if left out in the open. To prevent this from happening, store your pieces in a cool, dry place, such as a jewelry box or case with the lid closed.

Always avoid contact with chemicals like hair products, fragrances, swimming pool water, sea water, etc.

RETURN & EXCHANGE POLICY

We hope you love our stuff and we want to do everything to make sure you are happy with your purchases! We may provide refunds for purchases, but only under limited circumstances. Credits or exchanges may be offered in certain circumstances. Please contact us with your request within 48 hours of receiving your order so we can resolve any issues efficiently.

Please choose carefully! If you have any additional questions, issues or suggestions, please do not hesitate to email us at hello@curatededitions.com. In return for helping us run our business better through valuable feedback, we may offer a discount on your next purchase!

COPYRIGHT

The contents of this site including all images, text, graphics and logo are the property of Curated Editions and are protected by International copyright laws. The reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorised by Curated Editions in writing.

PRIVACY POLICY

Curated Editions respects your privacy and will never give away any personal information that you provide during your visit. Personal information provided will only be used for the services requested, such as processing an order and shipping your package. For more information on our Privacy Policy, please refer to our Terms and Conditions.

DUTIES AND TAXES

Customs duties and taxes, if any, are to be borne by you. The vast majority of our customers have not been subject to such taxes, but if you live in certain cities and countries, your local government might require you to bear such additional costs (which in most cases are a small percentage of your purchase price) and you will be informed on how to make such payment. If you have any questions about this, please reach out to us at hello@curatededitions.com.